Wor-Wic Offers Customized Training for Area Businesses
April 18, 2005

Wor-Wic Community College offers custom-designed, skill-related training for area businesses through its community and continuing education office.

As part of the college’s commitment to supporting local economic development efforts, the college partners with area businesses, industries, agencies and organizations to strengthen workforce skills by providing cost-effective, results-oriented customized training for their employees.

“We pride ourselves on our flexibility, quick turnaround and small class size,” said Teresa Disharoon, director of business and industry training at the college. “We also offer comprehensive service, support and follow-up to make sure a company’s training goals are met.”

Customized training is tailored to meet specific company schedules and needs, and is conducted both day and evening in college facilities or at company sites. Laptop computers that Wor-Wic brings to a company’s work site makes training in computer applications convenient for companies throughout the Lower Eastern Shore.

According to Disharoon, the customized training process begins with a root cause analysis and a needs assessment to determine what type of training a business needs. Using the results of the analysis and assessment, a customized instructional program is designed to help correct critical issues and increase productivity for the company.

Courses and seminars, which vary from basic skills development to sophisticated business operations, are conducted for individual companies and clusters of companies with related training needs. Recent examples of training courses include communication skills, leadership and team building, managerial accounting, Microsoft Office, quality customer service, sexual harassment, supervision, train the trainer and Windows.

“Training often pays for itself and then some, by improving profitability,” Disharoon explained. “Our instructors are professionals in their fields, and they bring a lot of expertise to our courses and training.”

More than 600 local employers took advantage of customized training services and continuing education courses offered at Wor-Wic. Recent customers include Conectiv, Data Services, Filtronic Comtek, K&L Microwave, Perdue Farms, Plymouth Tube, the Town of Ocean City and the Wicomico County Free Library.

For more information about customized training, call Disharoon at 410-334-2815.