Wor-Wic Faculty make National Presentation
May 10, 2004

Fredericka B. “Ricki” Harrington of Snow Hill, associate professor of office technology and computer studies at Wor-Wic Community College, and Wendy Postles of Salisbury, computer laboratory coordinator, recently made a presentation at the 2004 Course Technology National Conference in San Antonio, Texas.

Harrington and Postles presented the results of a study they conducted at Wor-Wic using Course Technology assessment and training software applications. They also presented their findings at a Course Technology regional forum last fall. The results were published in i.t.link, a catalog published by Course Technology.

Sixty-one Wor-Wic students enrolled in “Introduction to Information Systems (CMP 101)” participated in the study, which used Skills Assessment Manager (SAM) and Training Online Manager (TOM) software.

SAM and TOM are designed to help students master Microsoft Office. “SAM assesses student proficiency and evaluates the effectiveness of the course and the instructors,” Postles said. “TOM allows students to choose the tutorial method that best suits their learning needs.”

A pretest was administered to determine the baseline proficiency of the class. With a median score of 56, it was determined that most students needed CMP 101. SAM and TOM were used throughout each class, and a post-test was given at the end of the semester. The median score was 90, which closely matched final course grades.

“Overall, 72 percent of the students who participated in the study improved their score by more than 40 percent, and 26 percent improved their score by more than 100 percent,” Postles said.

“By using SAM and TOM, students showed significant improvement. The software also helped to lower test anxiety and strengthen student confidence in using computers,” Harrington said. “Instructors found that the software was user friendly and provided valuable feedback.”

SAM and TOM are now a regular part of the course curriculum for all CMP 101 students.

CONDUCT STUDY. Wendy Postles of Salisbury, at keyboard, computer laboratory coordinator at Wor-Wic Community College, and Fredericka B. “Ricki” Harrington of Snow Hill, associate professor of office technology and computer studies, recently presented the results of a study they conducted at the 2004 Course Technology National Conference in San Antonio, Texas.